1. Introduction
A Time for You II, LLC, doing business as A Time For You Massage Therapy (“A Time For You Massage Therapy,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you:
- Visit our website
- Submit a contact or appointment form
- Schedule or receive services
- Purchase a gift certificate
- Contact us by telephone, email, or text message
- Consent to receive transactional or marketing communications
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Business Information
- Legal Business Name
- A Time for You II, LLC
- Business Name
- A Time For You Massage Therapy
- Website
- atime4you-massage.com
- Address
- 1117 Woodruff Road, Suite 38, Greenville, SC 29607
- Phone
- 864-559-7894
- [email protected]
3. Information We Collect
We may collect the following types of information.
Personal and contact information
This may include:
- First and last name
- Telephone or mobile number
- Email address
- Mailing address
- Preferred contact method
Appointment and service information
This may include:
- Requested service
- Appointment date and time
- Appointment status
- Scheduling preferences
- Service location
- Cancellation or rescheduling information
- Gift-certificate inquiries or purchases
- Customer-service communications
Information you voluntarily provide
You may voluntarily provide information about your massage preferences, wellness goals, areas of concern, injuries, allergies, pregnancy, medical conditions, or other information relevant to providing services safely.
Please do not submit emergency or urgent medical information through our website, email, or text-messaging system. Contact emergency services or an appropriate healthcare provider when immediate assistance is needed.
Payment information
Payments may be processed by a third-party payment processor. We may receive limited transaction information, such as:
- Payment status
- Transaction date
- Amount paid
- Last four digits of a payment card
- Billing contact information
We generally do not directly store complete credit-card numbers.
Website and technical information
When you visit our website, we or our service providers may automatically collect information such as:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- Website interactions
- Cookies and similar technologies
Communication information
We may retain records of communications sent through:
- Website forms
- Telephone
- SMS or MMS messages
- Appointment scheduling systems
- Customer-relationship management systems
4. How We Use Your Information
We may use information to:
- Respond to questions and inquiries
- Schedule, confirm, manage, and reschedule appointments
- Provide appointment reminders
- Deliver massage and wellness services
- Process payments and gift-certificate purchases
- Provide customer support
- Communicate service or scheduling updates
- Maintain appointment and transaction records
- Improve our website, services, and customer experience
- Prevent fraud, abuse, or unauthorized activity
- Comply with legal, tax, accounting, and regulatory requirements
- Send marketing communications when you have expressly consented to receive them
We will not use your information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.
5. SMS and Text-Messaging Privacy
A Time For You Massage Therapy may offer separate transactional and marketing text-messaging programs.
You will receive text messages only when you provide your mobile number and affirmatively consent through an applicable opt-in method.
Transactional and informational messages
Transactional messages may include:
- Responses to inquiries
- Appointment confirmations
- Appointment reminders
- Rescheduling notices
- Cancellation notices
- Service updates
- Customer-care communications
- Follow-up communications related to a service you requested
Marketing and promotional messages
Marketing messages may include:
- Available appointment openings
- Massage service information
- Gift-certificate promotions
- Discounts
- Special offers
- Seasonal promotions
- Other marketing communications from A Time For You Massage Therapy
Transactional and marketing consent may be collected separately. Agreeing to transactional messages does not automatically enroll you in marketing messages.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message frequency and charges
Message frequency varies depending on your inquiries, appointments, account activity, and communication preferences.
Message and data rates may apply. Contact your wireless carrier for information about your messaging or data plan.
Mobile-information non-sharing policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text-messaging originator opt-in data and consent will not be sold, rented, traded, transferred, or shared with any third parties for their marketing or promotional purposes.
Mobile information and SMS consent records may be provided only to service providers, messaging platforms, telecommunications carriers, aggregators, and vendors that assist us in operating and delivering our text-messaging program. These providers may use the information only as necessary to provide services on our behalf and may not use it for their own marketing or promotional purposes.
6. SMS Opt-Out and Support
You may stop receiving text messages at any time by replying:
STOP
After receiving a STOP request, we may send one final confirmation message stating that you have been unsubscribed. You will no longer receive messages covered by that opt-out request unless you provide consent again.
You may also contact us directly to request removal from our text-messaging program.
For assistance, reply:
HELP
You may also contact us at:
- Phone
- 864-559-7894
- [email protected]
Opting out of marketing messages will not prevent us from sending essential non-marketing communications when legally permitted, such as communications specifically requested by you or necessary to complete an active transaction.
7. Email Communications
We may use your email address to:
- Respond to inquiries
- Confirm or manage appointments
- Send receipts or service information
- Provide customer support
- Send marketing communications when permitted
Marketing emails may contain an unsubscribe link. You may also contact us directly to update your email preferences.
8. How We Share Information
We do not sell or rent your personal information.
We may share limited information with service providers that perform legitimate business services on our behalf, including:
- Website hosting
- Appointment scheduling
- Payment processing
- Customer-relationship management
- Email delivery
- SMS delivery
- Data hosting and storage
- Analytics
- Customer support
- Accounting or professional services
Service providers are authorized to access information only as reasonably necessary to perform services for us.
This section does not permit mobile information, SMS opt-in data, or messaging consent to be shared with third parties or affiliates for marketing or promotional purposes.
9. Legal and Safety Disclosures
We may disclose information when reasonably necessary to:
- Comply with applicable laws or regulations
- Respond to a valid subpoena, court order, or legal process
- Protect the rights, property, or safety of our business, clients, employees, or others
- Investigate suspected fraud, unlawful conduct, or misuse
- Enforce our agreements and policies
- Defend against legal claims
These disclosures do not authorize the use of mobile opt-in information for third-party marketing.
10. Business Transfers
If our business is involved in a merger, acquisition, restructuring, financing, or sale of business assets, certain business records may be transferred as part of that transaction, subject to applicable law.
Text-messaging opt-in data and consent will remain subject to the restrictions described in this Privacy Policy and will not be transferred for unrelated third-party marketing or promotional use.
11. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Operate website features
- Remember visitor preferences
- Understand how visitors use the website
- Measure website performance
- Identify technical issues
- Improve services and marketing effectiveness
You may adjust your browser settings to block or delete cookies. Disabling cookies may prevent certain website features from operating properly.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Improper use
- Loss
- Alteration
- Disclosure
- Destruction
However, no website, storage system, email platform, or electronic communication method can be guaranteed to be completely secure.
13. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide requested services
- Manage appointments and customer relationships
- Maintain business and transaction records
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Enforce agreements
- Protect our legal rights
SMS consent and opt-out records may be retained to document your communication preferences and our compliance with messaging requirements.
14. Your Choices
You may contact us to request that we:
- Correct inaccurate contact information
- Update your communication preferences
- Stop sending marketing emails
- Stop sending text messages
- Delete certain personal information, subject to applicable legal and recordkeeping obligations
To stop text messages, reply STOP.
We may need to retain limited information to document an opt-out request, comply with legal requirements, prevent fraud, or maintain required business records.
15. Children's Privacy
Our website and text-messaging program are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental or legal guardian authorization.
A parent or legal guardian should manage appointment requests and communications involving a minor.
16. Third-Party Websites
Our website may contain links to third-party websites, scheduling platforms, payment processors, social networks, maps, or other external services.
We do not control and are not responsible for the privacy, security, content, or practices of those external services. Review the privacy policy of any third-party service before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, practices, technology, or legal obligations.
The updated version will be published on this webpage with a revised effective date.
18. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
- Company
- A Time for You II, LLC
d/b/a A Time For You Massage Therapy - Address
- 1117 Woodruff Road, Suite 38
Greenville, SC 29607 - Phone
- 864-559-7894
- [email protected]
- Website
- atime4you-massage.com